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The old school way of doing things may feel more concrete and productive, but moving from bulky binders to digital files and timesaving software can make the venue operation process between you, your staff and your clients smoother, quicker and more organized. Pretty much any process done on paper can be moved online.
A recent case study shows that 78% of customers buy from the first responder — so, exactly how much money are you leaving on the table by not having CRM software with robust management tools that support timely communication? Here’s everything you need to know about the recent changes to Planning Pod’s Communications tool!
Which made us think that this is a question that almost everyone considering venue event management software asks at some point during their fact-finding and buying process. Planning Pod auto-updates many documents and areas when information in those areas is modified in another area or tool.
When we released our food and beverage tools a couple years ago, those updates were carefully crafted through the process of interviewing real catering industry professionals who roll up their sleeves on the daily to serve people – and our latest launch is no exception. You asked, and we listened!
Unfortunately, these solutions – though assembled with the best of intentions – can quickly lead to costly process gaps, create unnecessary work redundancies and restrain growth and expansion for new event venues. Staying on top of communicating with clients and prospects without letting anything slip through the cracks.
Just defining your event management process isnt enough – youll need a contingency plan, as well. Solution - Prepare for event planning problems and solutions In order to avoid this scenario, one of the first steps of your event planning process should be an event risk assessment. Having the right team on hand is also essential.
Communication is the key here. Tech and Travel Essentials : Ensure you have your passports, tickets, hotel confirmations, travel insurance details, and any other important documents in one easily accessible folder or pouch. Take your time and allow yourself to process the memories of the trip at your own pace.
This is why caterers and venues like restaurants , hotels , convention and conference centers, wedding venues, banquet halls and special event facilities invented the banquet event order many years ago and why it is a critical part of their venue management systems and processes. To streamline and automate processes on the day of the event.
Our comprehensive online wedding software enabled Brandee to streamline processes, simplify her workflows, serve her clients better and keep up with her quickly growing wedding planning business. Just to write a contract, I would watch him go through all these crazy processes,” she said. “I
Event management software is a broad category of applications devoted to applying project management principles and processes to planning, promoting and running events of all kinds, including meetings, conferences, corporate events, galas, fundraisers, parties and weddings. No more time-consuming manual processes.
From missed payments and complex registration systems, most event organizers spend endless hours following outdated processes that can lead to missed details, lost ticket sales, and miscommunication between the vendors, volunteers, attendees, and other event participants. The good news? There is a better way!
Your event billing software should allow you to create custom-branded templates, automatically generate new invoices for clients and offer them an opportunity to settle debts with easy and secure online credit card payment processing, straight from an electronic invoice. . Integratable calendar app.
Add in the tedious process of jumping between multiple CRMs, applications, emails, files, printouts and physical folders to track client and event details, and things can quickly get overwhelming. Olivia found that disorganized processes not only added to the stress of the job but also increased the risk of missed details or payments.
A smooth and efficient onboarding process builds trust and reduces stress during planning stages for both you and your clients, and ultimately ensures successful execution of their event. Even better: it increases the likelihood of generating enthusiastic fans for your business, driving repeat bookings and quality testimonials.
No matter if you’re managing multiple tasks related to an event, keeping your team in order, or communicating with clients, you’ll likely use a digital project management tool. As users move cards through the various steps in the process, they can add different users to the cards. Forget the pen and paper. Pros: Trello is free to use.
The fits-and-starts of communicating via email takes way too long to have a true conversation. Needless to say, this adds a social and interactive element back to your communications that emails, content marketing and social media posting simply can’t replicate. Document and Spreadsheet Software Tools. And speaking of….
The right system can streamline execution and post-event evaluation processes, too. One central source for business communication and contact information goes a long way in organizing conversations with clients, vendors, and staff – a key component both before and after events are complete. Secure payment processing.
FYI – Planning Pod can help you operate with fewer staff and service workers by automating processes, creating timesaving workflows and streamlining communications. FYI – Having these automations in place means that you no longer have to train new staff on all the follow-through required with manual processes.
Still, despite major advancements in technology and a growing expectation of instantaneous, online access, it’s not uncommon to find a catering company still relying on old-school paper and processes for their event management solution. Moving from paper processes to centralized digital business management with catering management software.
Planning Pod’s comprehensive event and venue management solution gives you the ability to create seamless touchpoints with clients and centralize communication so nothing slips through the cracks. Make sure it reflects the experience you intend to provide throughout the booking process. Learn more today!
However, if that’s the case, why do so many event and hospitality professionals stop trying to improve their sales processes once they get comfortable? The reason is simple … many of us feel like our current sales processes are working fine and that we simply don’t have the time to research and implement new techniques.
From missed payments and complex registration systems, most event organizers spend endless hours following outdated processes that can lead to missed details, lost ticket sales, and miscommunication between the vendors, volunteers, attendees, and other event participants. The good news? There is a better way!
This document outlines your strategies, projects financial forecasts, and analyzes the market for the next three to five years. After all, if you’re writing this plan intending to attract investors, it’ll probably be different from a document just for internal purposes. Find event venues What is a business plan?
Making sure that everything is setup Check-in Guest communication Managing unexpected problems and emergencies Speaker and guest support Social media and audience interaction Stage 5: Post-event duties Your event has finished, but it doesn’t stop here.
Enhanced Planning Budgeting is an integral part of the planning process. Clear Communication Budgets are not just internal tools; they are communication devices. It’s imperative to read through these documents carefully. Organizers face several challenges while budgeting.
The adjuster will review your documentation, interview witnesses if necessary, and assess the extent of the damages or injuries that occurred. Be truthful and accurate: Any misrepresentation of facts during the claims process could seriously jeopardize your coverage.
Documenting the right data for your event business Before you can effectively report on data to uncover business trends and opportunities, it is imperative to make sure you’re collecting the right information. Tools like customer surveys can really come in handy for documenting demographics as you qualify your leads.
Online registration software is a cloud-based solution that allows organizers to manage the entire event registration process from start to finish. Registration software primarily concerns the initial phase of event participation: the sign-up or enrollment process. The software ensures that this process is automated and user-friendly.
If you run an event venue, you know that your business can’t afford to waste time and resources with inefficient manual processes and lengthy workarounds. Many venue and event managers find themselves buried in processes that prevent them from focusing on managing and growing their business.
We wrote this article to streamline this process for you, in classic Planning Pod-fashion. Planning Pod will automatically sort and filter your communications, so you don’t have to. On top of day-to-day communication, you can brand and customize the design of your outgoing notifications.
To add even more pressure, the event management software Andrea depended on was in the process of a buyout and transition as the full force of the pandemic hit the hospitality industry. How Clay Theatre streamlined processes to keep their business growing. Check out a full list of tools here.
Business processes need to be maximally flexible and and easily repeatable – Because you don’t have lots of spare time to recreate things or enter lots of data. Payment processing – Easily collect credit card and ACH (bank transfer) payments online via our fully integrated payment partners Stripe, Square and PaySimple.
By collecting data on attendees, you can create targeted marketing campaigns and personalized communications. For simplified organization, you can create profiles for each contact, including phone numbers, documents, and tags, for easy searching. You can even attach invoices and email exchanges to track your communications.
This is why caterers and venues like restaurants , hotels , convention and conference centers, wedding venues, banquet halls and special event facilities invented the banquet event order many years ago and why it is a critical part of their venue management systems and processes. To streamline and automate processes on the day of the event.
It doesn’t have to be an overwhelming or daunting document; instead, consider it a guide to help business owners stay on track as they navigate the world of entrepreneurship. Planning Pod comes with pre-built and customizable proposal and invoice templates to make this process easier. Main courses: Offer a range of proteins (e.g.,
This guide aims to simplify the process by offering a step-by-step framework on how to identify the event planning platform that meets your requirements. These tools simplify the process of attendee sign-up and ticket purchasing, providing a user-friendly and efficient experience for event-goers.
This includes scope of services, pricing details, payment terms, cancellation policies, communication and harassment, and liability. Client Images: make sure in your contract or a separate document to obtain written permission from clients before using their images for marketing or promotional purposes.
An event proposal is, simply put, a comprehensive document that details every element of an event. In this case, the event proposal’s main function is to communicate the event’s concept, Unique Value Proposition (UVP), and especially how the event would benefit the client in achieving its goals. Marketing and communication departments.
Catering software has become one of the most popular ways to streamline operations among caterers, restaurants, hotels and event venues, and for good reason … because it enables venue and catering businesses to automate processes, create timesaving workflows and serve customers better with fewer staff. Key Advantages.
I made this ebook as an educational tool to assist with the wedding planning process, not to take the place of a wedding planner. If the planner only starts on the day of the wedding, I personally suggest looking further into how this planner goes about their process. What is your process for recommending vendors?
Sales Documents & Tools (Proposals, Contracts, etc.). By integrating them together to streamline your processes and simplify how you manage your event data in real-time. Fits the way that your venue operates by not locking you into fixed processes. The result of this emphasis on streamlining and simplifying processes?
AI technology can help with a wide range of event planning tasks, such as event schedule optimization and attendee follow-up, to simplify the process for event planners and organizers. Best AI tools for event professionals From automating repetitive tasks to managing attendee data, AI technology can completely transform your planning process.
Creating a hybrid event plan in 2020 is an essential process—the way events are delivered now has changed dramatically, and companies need to adapt. Whatever the size of your event, for it to be a success, you need to identify your goals and communicate strategy with your event team. Build Communication into Hybrid Event Plans.
They were communicative and extremely detailed. Both times she was great to work with—very communicative and open to giving us great direction to get the best photos. Communication leading up to the big day was prompt and straightforward. They were easy to work with from start to finish!
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